Opening times

Surgery will be closed between 1pm and 2pm Monday to Friday to allow for staff communication and lunch break.  The telephone lines will be open for emergency calls only during this time.  If your call is not of an urgent nature please wait to call us at 2pm when normal surgery resumes. 

Please note Dispensary opens at 8.30am to 6.30pm.  Closed 1pm to 2pm.

Note:  The general surgery will be closed for practice staff training on a few mornings in the year. On these mornings there will be a duty doctor surgery.

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Your local pharmacist
Your local pharmacist will be able to give you free health advice at any time – you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Call NHS 111 for details.

Mendip Country Practice is part of the Mendip Network, which comprises of 5 GP Surgeries (MCP, Oakhill Surgery, Beckington Practice, Shepton Mallet Grove Surgery and Shepton Mallet Park Surgery).

Between these 5 practices we will provide evening appointments one day per week each on a rotation, from 6.30pm to 8pm. Many of these appointments will be a telephone consultation, so there is no need for you to travel.

We will however provide occasional telephone appointments on a Saturday morning in rotation with the other surgeries in our Network. On these days the dispensary and reception phone lines will not be open.  Please see our website or pick up a leaflet from Reception for opening dates and times.

Minor Injury Units are staffed by Emergency nurse Practitioners, who have the training and experience to deal with:

• cuts
• remove foreign bodies
• dress wounds
• cuts and grazes
• burns
• scalds
• minor broken bones
• insect and animal bites
• screening and treatment for Chlamydia.

Frome Community Hospital

The minor injuries unit operates a Nurse Led Treatment Centre seven days a week 08:00 – 20:30. Telephone 01373 454770.

Acute Community Eyecare Service

For the assessment and treatment of recently occurring eye injuries such as:

• Sudden or recent reduction in vision in one or both eyes
• Red eye(s) or eye lids
• Pain and/or discomfort in the eyes, around the eye area or temples
• Recent onset or sudden increase of flashes and/or floaters in one or both eyes
• Mild trauma, for example a scratch to the outer surface of the eye(s) or lid(s)
• Suspected foreign body in the eye
• Recent onset of double vision
• Significant recent discharge from or watering from the eye.

Please ring in advance as specific appointments are made available as required: Eye tech opticians 25, Market Place, Frome, Somerset BA11 1 AH – 01373 462573 Available Monday to Saturday by appointment. This service will be shortly relocating to the new health park.