Welcome

Our aim is to provide a comprehensive, friendly, professional and personal primary health care service with time to discuss our patients’ health care concerns.

We will make it as easy as possible for our patients to make an appointment to see their doctor, nurse or other health care professional whilst meeting targets set by the Government.

We are actively involved in both the training and professional development of all members of the healthcare team. This includes undergraduate and post graduate training of both doctors and nurses.

We strive to be part of our local community and a centre for excellence in the provision of Primary Health Care with ‘in house’ provision of a range of medical services. We will provide this service by maintaining an efficient and effective business.

Mendip Country Practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 4-5% of the UK's carbon emissions. We need to enhance the health of today’s population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately, most of the solutions for the planet also make our health better - for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc. These all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare. Take a look at www.greenerpractice.co.uk to learn more about this.

It's good for you and it's good for the planet!"

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How to navigate the website

You can jump to a specific section of information by clicking on the tabs labelled above, such as Appointments, Opening Times or Contact Details. If you are on a smart phone, you can click on the Menu banner with an icon in the top right corner which looks like this ≡ to expand to see the main sections.
More sections of information can be found by scrolling down to the bottom of the website, such as Minor Illness and Mendip Health Connectors.
The Home page here contains our Welcome section and Working Days Daily New Update and any important recent information, which are currently regarding the following:
- Patient Online Consultations
- Repeat Prescriptions
- Access
We are in the process of updating the website so that the information is updated and re-organised, and making the layout clearer for smart mobile device users. We thank you for your patience in the meantime.

Patient online consultations, queries and requests

Easy to complete free-text forms, with no need to download an app or register to use the app. Enables you to request medical guidance online, request a phone appointment with a GP, enquire about test results, referral update, medication request, Fit Note requests or any other request or query to your GP or the practice.

Just use this link HERE

The surgery is closed from 1.00pm – 2.00pm Monday to Friday to allow for staff communication and lunch break.
The telephone lines remain open for emergency calls only during this time. If your call is not of an urgent nature please wait to call us at 2.00pm when normal surgery resumes.

Repeat Prescriptions

Requests for repeat prescriptions will not be taken over the telephone. Always allow 72 hours (excluding weekends) for your request to be processed before collecting your medication.

Please request your medication in writing, either in person at the surgery, via our website below (simple registration required for website access) NHS App or email to: somicb.dispensary-mendipcp@nhs.net

Access

Our surgery has been designed to provide easy access for the disabled and the elderly. A wheelchair is available at reception. We also have a wheelchair available for short-term loans for patient use outside of the surgery (just ask at reception). Disabled ladies can be offered well woman care and smears at home if they are housebound. Hearing loops are on reception and a portable hearing loop can be taken into the consulting rooms.

NHS App

We use the NHS Account Messaging Service provided by NHS England to send you messages relating to your health and care. You need to be an NHS App user to receive these messages. Further information about the service can be found at the NHS App privacy policy managed by NHS England.