Support for Patients

For the Hearing Impaired

Patients may choose to use our online booking system.

Patients may alternatively opt to use a text phone or minicom. This is set up by the patient from their own home and the Practice can receive calls from the intermediary who will then text back to the patient details of appointment from the receptionist.

A British Sign Language interpreter can be booked in advance for hard of hearing patients who use British Sign Language.

Patients coming into the Practice will be offered access to the Practice’s hearing loop if this is of relevance.

For the Visually Impaired

A hand-held magnifier is available at the Information Desk to assist reading text.

The Reception Team can provide assistance to check in.

Large print appointment cards are available on request.

Information leaflets can be provided in Braille on request.

For Patients with Learning Difficulties

Extended appointments can be arranged on request

Self Help Advice

NHS Tools

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website